Omni-channel, omni-stream relationship and transaction management with customers, workforce, distribution channels, affiliates and supply chain partners: every entity and every transaction.
Our Total Relationship Management (TRM) platform gives you the full power to manage every relationship across your business or organization: prospects, customers, your workforce, sales and distribution channel partners, supply-chain vendors, service and implementation partners, affiliates, and even actual or virtual devices, machines, entities, nodes, networks, identities, facilities and locations.
The platform also enables you to manage infinite transaction types that your enterprise conducts with those relationships: calls, inquiries, leads, referrals, quotes, sales, orders, service, appointments, events, shipments, messages, workflows, items, documents, fulfillment, and anything else you do.
• Quote-to-Cash: integrated quoting engine (QTC)
• Product/Service and Transaction/Value management
• Customer, Prospect and Affiliate Relationship Management (CRM)
• Account-Based Management (ABM)
• Comprehensive Customer Data Platform (CDP)
• Sales Enablement and Sales Management
• Partner Relationship Management (PRM)
• Supplier/Vendor Relationship Management (S/VRM)
• Referral, Service and Workflow Management
• Document and Content Management
• Organization Hierarchy and Territory Management
• User Security Role Management